Who we are
The Human Line Project is a non-profit registered in Canada (corporation no. 1750636-8) and the United States (501(c)(3), EIN 41-5263859), with its registered office in Quebec. This policy applies to thehumanlineproject.org, thehumanlinecommunity.org, and our peer-to-peer support community.
Person in charge of the protection of personal information
Founder & Executive Director. Please address privacy concerns and inquiries to privacy@humanline.org.
How we use your information
We use personal information for:
- Running our community
- Replying to you
- Administering the organization
- Public awareness, education, advocacy, and research support, with your consent
We do not sell your information or use it for advertising.
Who we share it with
Access to and use of your personal information is limited to what you consented to when you provided it, and to the people who need it for those purposes. We use service providers to operate, some of them outside Quebec, and they may use the information only to provide those services.
Community platform
Our community runs on Discord, which handles information under its own policy.
Legal requirements
We may disclose information where required by law. Content referencing suicidal ideation or self-harm will be taken seriously. We reserve the right to contact relevant authorities if we find it necessary.
What is collected
Every form explains what data is collected and how it will be used. Sensitive information is collected only with your express consent.
How long we keep it
We keep personal information only as long as it is needed for the purposes above, then delete or anonymize it. Donation records are kept as required by law.
Your rights
You may ask to see the personal information we hold about you, correct it, withdraw your consent, or ask us to delete or anonymize it. Email the contact above and we will respond within 30 days, at no charge.
Withdrawal of permission
- You can withdraw your permission by emailing us. We will stop using your submission going forward as soon as reasonably possible
- You can ask us to stop sharing your testimonial further if you previously gave permission for public sharing
- Withdrawal applies going forward only and will not affect uses that have already happened
- If your testimonial has already been shared publicly with your permission, we cannot recall copies that other people have made or shared
- Aggregated or anonymized material already used in reports, presentations, or public materials may not be possible to remove
What You Confirm When Submitting
By submitting a form, you confirm that:
- You are 18 or over
- You have read and understood this consent statement
- The information you are sharing is your own to share
- You have not knowingly included identifying details about other people without their agreement
- Nothing in your submission is knowingly false or intended to harm another person’s reputation
- You understand that permission to publish an anonymized, sanitized version of your testimonial is controlled by your separate answer to the publication question on the form
Security
We take reasonable measures to protect personal information, and limit how much we collect. Please be aware that privacy and safety cannot be fully guaranteed in any online space. No online service can guarantee absolute privacy.
If a confidentiality incident occurs that presents a risk of serious injury, we will notify the people affected and the Commission d’accès à l’information du Québec.
Community confidentiality
Our peer-to-peer support community is built on trust. Sharing or disclosing any personal information or identifying details discussed within this community is strictly prohibited to protect the privacy and confidentiality of all participants. Please be aware that no online environment can guarantee absolute confidentiality, and you should share accordingly.
Complaints
Contact us first. If you are not satisfied, you may contact the Commission d’accès à l’information du Québec at cai.gouv.qc.ca.
Opting-in to legal services contact
The Human Line Project’s legal sponsor is K Neeley & Associates, PLC, an Arizona law firm (the “Firm”). The Human Line Project does not receive any fee based on whether you hire a lawyer or on the outcome of any case. If you have opted in to hearing about possible legal representation, The Human Line Project will share the information on this form with the Firm. The Firm may share it with the law firms it works with on these matters and with the service providers that manage its intake, each of whom must keep it confidential, so that a lawyer can contact you about whether you may have a legal claim. Your answer does not affect your access to any Human Line Project program or community. Opting in does not make you a client of any law firm.
Unsubscribe
You may submit your email below to unsubscribe from all HLP communications.
Not a Crisis Service
This is not a crisis service. If you or someone you know is in immediate danger or needs urgent help, please contact your local emergency services. Support resources are available here: https://thehumanlinecommunity.org/help
You can reach us at privacy@humanline.org for general questions, privacy questions, corrections, deletions, or to withdraw permission.
Version 1.2, Effective: 10/6/2026